Macmillan Male Cancer Support Worker & Volunteer Coordinator

Inspire. Lead. Serve

Macmillan Male Cancer Support Worker & Volunteer Coordinator

Green Lane Masjid & Community Centre (GLMCC)

Contract Type Fixed term contract until September 2026
HOURS: Full-time (37.5 Hours)
Reporting to: GLM Macmillan Project Manager
Salary: £26,000.00 - £28,000.00 per annum (dependent upon experience)
Location: Green Lane Masjid and Community Centre

BACKGROUND TO GLMCC:

Green Lane Masjid and Community Centre is a leading UK mosque situated in the heart of Birmingham serving the community since 1979. Operating from its award-winning grade II listed Victorian building, GLMCC fulfils its mission of inspiring, educating and serving through its educational college, outreach work, welfare services, youth work, international humanitarian wing, as well as its fully functional mosque which is attended by thousands every week

1. PURPOSE OF THE ROLE:

Green Lane Masjid & Community Centre, in partnership with Macmillan Cancer Support, is delivering a three-year project to support Muslims living with cancer in Birmingham. This role combines the responsibilities of a Male Cancer Support Worker and a Volunteer Coordinator to provide culturally sensitive emotional and practical support to male cancer patients and their carers, while also recruiting, training, and managing a network of male volunteer Cancer Champions.

The post holder will play a dual role:

− Support Worker: Providing direct support to male cancer patients and their families, helping them navigate the health and social care system, and promoting healthy lifestyle choices.
− Volunteer Coordinator: Building and managing a team of trained male volunteer Cancer Champions to raise awareness, promote cancer prevention, and support community engagement

2. MAIN RESPONSIBILITIES FOR THE ROLE

Cancer Support Responsibilities:

• Provide telephone and face-to-face support to male cancer patients and their carers, offering emotional and practical assistance.
• Signpost individuals to internal and external support services, ensuring they receive the help they need.
• Act as an advocate to resolve issues that may act as barriers to care, facilitating access to health services.
• Make pre-planned telephone calls to assess ongoing needs and identify changes in circumstances, responding appropriately.
• Encourage and support healthy lifestyle choices and self-management where appropriate.
• Recognise and respond to sudden or acute matters of concern, escalating to emergency services if necessary.
• Conduct home visits, where required, to provide tailored support.
• Capture sensitive data and maintain accurate records of interactions with service users, adhering to GDPR regulations.
• Document and monitor all aspects of support and service delivery, contributing to data collection for audit and evaluation purposes.

2. MAIN RESPONSIBILITIES FOR THE ROLE

Volunteer Coordination Responsibilities:

• Recruit, train, and manage a network of male volunteer Cancer Champions, targeting population groups with the highest cancer risks.
• Develop and deliver a comprehensive training programme for Cancer Champions, equipping them with the knowledge and skills to support their communities.
• Build and maintain relationships with public, private, and third-sector organisations to support volunteer recruitment and project delivery.
• Promote the Cancer Champions project through community networks, events, and partnerships.
• Provide ongoing support and supervision to volunteers, ensuring they are well-resourced and equipped to carry out their roles.
• Organise and support additional activities and events planned by volunteers.
• Capture feedback from Cancer Champions to improve understanding of community needs and enhance project outcomes.
• Collect and report data for project monitoring and evaluation, as required by Macmillan and GLMCC.

3. PERSON SPECIFICATION

CRITERIA

ESSENTIAL/ DESIRABLE

QUALIFICATIONS:

1

GCSE English Language and Mathematics (Grades A-C).

ESSENTIAL

2

NVQ4 or NVQ3 plus additional training to diploma level equivalent, or equivalent through short courses.

ESSENTIAL

2

Volunteer Management qualification or equivalent.

DESIRABLE

EXPERIENCE:

4

Demonstrate experience of successful volunteer management

ESSENTIAL

5

Demonstrate experience in working with marginalised communities.

ESSENTIAL

6

Experience of working in the voluntary sector.

ESSENTIAL

7

Experience of supporting vulnerable members of society.

ESSENTIAL

8

Experience of planning and delivering training and educational workshops.

DESIRABLE

9

Experience of delivering community training to community groups and professionals

DESIRABLE

10

Experience of setting up and delivering community support groups

DESIRABLE

11

Support worker experience.

DESIRABLE

12

Relevant health or social care experience.

DESIRABLE

13

Previous work in a clinic setting.

DESIRABLE

14

Knowledge of volunteering, community development work, and health inequalities faced by communities.

DESIRABLE

ATTRIBUTES:

15

Ability to show empathy and understand the difficulties faced by people affected by cancer.

ESSENTIAL

16

Able to speak one or more community languages (e.g. Urdu, Arabic, Punjabi, Somali).

ESSENTIAL

17

Knowledge of relevant cancer treatments, interventions, and terminology (or willingness to learn).

ESSENTIAL

18

Understanding of, and commitment to, equality, diversity, and inclusion.

ESSENTIAL

19

Ability to deal with complex and difficult emotional situations.

ESSENTIAL

20

Ability to prioritise own workload and remain calm under pressure.

ESSENTIAL

20

Ability to prioritise own workload and remain calm under pressure.

ESSENTIAL

20

Ability to prioritise own workload and remain calm under pressure.

ESSENTIAL

21

Flexible attitude to working.

ESSENTIAL

22

Professional and polite under all circumstances, adhering to Islamic principles

ESSENTIAL

23

Commitment to the aims and objectives of GLMCC

ESSENTIAL

24

Accurate written communication and record-keeping skills.

ESSENTIAL

25

Able to manage a demanding workload and work within tight deadlines.

ESSENTIAL

26

IT literate and competent in using MS Office packages (Excel, PowerPoint, Outlook).

ESSENTIAL

27

Able to travel to different locations for meetings, training and events.

ESSENTIAL

28

Ability to work enthusiastically within a team.

ESSENTIAL

30

Willingness to undertake Macmillan learning and development courses.

ESSENTIAL

4. BENEFITS

• Enjoy 28 days of annual leave, inclusive of public holidays.
• Additional days off for Eid.
• Discounts on GLM educational courses.
• Free Madrasah places for your children.
• Additional leave for Hajj or exceptional circumstances.
• Continuous professional development tailored to your role
• Conducive working religious environment.
• Shariah-compliant pension offered.
• Bright Exchange discounts available.
• Volunteering options for employees.

DISCLAIMER:

This job description is only a summary of the typical functions of the job, it is not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Due to the nature of the role, the responsibilities, tasks, and duties of the jobholder might differ from those outlined in the job description. Other duties, as assigned, might be part of the job. Ultimately, all post holders at Green Lane Masjid and Community Centre are expected to be working to the best of their abilities seeking the pleasure of Allah (SWT).

Applications for this role will be accepted until Friday 12th December 2025.

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